Shipping policy

Last updated: October 8, 2026

Order confirmation and tracking

After placing your order, you will receive a confirmation email. The shipping carrier will then send you a tracking number by email or SMS, along with instructions to track your order in real time.

Delivery times

We aim to deliver all orders within the estimated timeframes. However, we are not responsible for delays caused by external factors or force majeure events.

Delays

If a delay occurs due to our negligence, we will take full responsibility and issue a full refund, including shipping costs. For any issues with your delivery, please contact us at info@am2t.es and we will prioritise your case.

Shipping costs

Shipping costs within Spain are fixed and displayed at checkout before payment. For international orders and shipments to the Canary Islands, shipping costs may vary depending on the carrier rates at the time of dispatch.